Congress Plaza Hotel



Google Rating

Tony MesaTony Mesa
17:59 02 Nov 23
Perfect location and service
Otis B.Otis B.
05:03 02 Nov 23
Great location and views if you get the right room.
Shane HughesShane Hughes
03:10 02 Nov 23
Deborah GannonDeborah Gannon
19:43 01 Nov 23
I enjoyed my weekend at the Congress Plaza Hotel. We attended the Halloween Party. The Hotel needs some remodeling, but the ornate details of a Historical Building are breathtaking. The view was amazing and the room was very clean.
David HarrisDavid Harris
17:05 01 Nov 23
All these reviews are complaining about how outdated this hotel is... it's pushing 150 years old! Our room was small, but neat and clean. Plenty warm when we went in October. (Apparently there is no air conditioning, so summer visitors beware)On site restaurant is so-so, but there are places near by.It's old and beautiful, but it's not a 5 star hotel!We will definitely stay here next time.*beware though, overnight parking is 62 dollars a night!*
Hyojin YooHyojin Yoo
05:57 30 Sep 23
This whole place smells like old wet cigarette - including inside the room and no sound proofing at all. Also I couldn’t sleep at all because you can hear elevator dings from hallway and chatting sound from next room. I mean I couldn’t believe I was hearing normal conversation.
Mario LehmannMario Lehmann
00:30 30 Sep 23
Kaleigh SouzaKaleigh Souza
00:26 30 Sep 23
I was pleasantly surprised. Old but clean and a great location.
Mark DickersonMark Dickerson
00:25 30 Sep 23
Great room, good price for being Chicago. Will be back. Only downsides are the hours of ordering food and can not see my car until checkout. No in and out for the parking.
Wietse van der HoekWietse van der Hoek
08:01 29 Sep 23
Scott MathosScott Mathos
23:00 30 Aug 23
AC didn't cool the rooms. Room was near 80 during the day. Toilets don't flush well. Bathtubs have cheap lay in liners that cover old tubs. They were extremely slick and felt like they were gonna break. Encountered lazy and rude employees as we were checking out and trying to load our luggage. The only redeeming quality was the location and there beds were comfy. We did have a nice view of Grant Park
marty manesmarty manes
18:49 29 Aug 23
Great location, rooms are a bit dated but affordable and lots of places in walking distance
Wanderlei ButtarelloWanderlei Buttarello
18:39 28 Aug 23
Excellent value for money, great location.
17:11 28 Aug 23
I was reading the opinions and it scared me a little! But everything is very can the room is very clean and the bed is very good the location is very
Habte tekleHabte tekle
23:28 27 Aug 23
heather s.heather s.
15:01 01 Aug 23
The hotel was very cool & the location is great! There are so many great places within an easy walk. The downstairs bar was nice. I wish the bath rms were cleaner. The shower needed attention in the bottom corners of the walls & the base of the toilet was dusty.
Landon WellsLandon Wells
05:41 30 Jul 23
First room they gave us was a corner room the mattress was 6 inches off the floor and everything looked dirty. We asked for an upgrade and they gave it to us which was nice. It looked like it had been newly renovated and seemed cleaner. So that’s definitely why there are some 1 star reviews and some that are 3-4 stars. I give 1 stars for the fact that they would even put someone in the first room we had. And I give service 1 star because we tried to get a drink at the lounge and we waited for over 30 minutes watching them take others orders ahead of ours. Even though the location is great I will never stay here again. I can’t guarantee if you will get a clean room or dirty room/ good service or bad service. For us it was mostly bad.
Matthew schmittMatthew schmitt
21:56 21 Jul 23
Definitely a mixed bag here.Pros: Amazing location, great views, low price point, historic and solid service at the front desk. Very cool aesthetic. Bathrooms were big.Cons: Rooms were super out datedBed was just okayTv was extremely outdated and the channels were not greatShower wouldn’t drain.Overall it’s a great spot to drop your stuff and go adventure because of the location, but in need of a renovation. The paid parking was a little steep. 58/night.
Robert KizerRobert Kizer
06:21 13 Jul 23
I have stayed here many times in the past and have always had a nice experience. Unfortunately, my experience with my last stay. My room was sub paar and quite shabby. The room had been recently painted. But doorknobs and window trims were painted over. There was even paint on the window sills. The restaurant was also a disaster. After being seated for breakfast and waiting over an hour, without even ordering anything, I left. The best part about my stay was the view of Lake Michigan.
Manoj MehraManoj Mehra
18:26 02 Jul 23
The location is good. The hotel is OLD. Smelly corridors, peeling wallpaper. The $25 breakfast is nothing to write about. Motels have better breakfast. The biggest challenge is talking to staff. Except for the people at the reception, no one speaks or even understands English. The room service staff or the people on the phone cannot speak any English. We had to use a phone translator to make the attendant bring tea. The parking is a sham. $58 with no in and out options. It took the security 3 hours to find a package that was delivered for us. There are much better options available in the neighbourhood at cheaper prices.
JC OlsonJC Olson
21:49 26 Jun 23
I did a lot of thinking giving this historic hotel just a 3, but really there are so many nicer rooms and accommodations in and around Chicago. It does have a great location, and the lobby has many amenities, but $58 for parking with no in or out, when its $27 3 blocks away, or less if you time it right. While the bathrooms were alright, the room was small, the beds mediocre and the air never seemed to cool the room. Internet was spotty and the TV just lost all channels at midnight (I don’t know why, nor did I investigate as I just went to bed after this could have been some other issue). Out view and the view of our friends were lacking so unless you get a lake front facing room you’ll be looking either directly at a neighbors room or you can kind of see out and at the city. I will say the elevators are very fast.
Alex BarronAlex Barron
01:31 20 Jun 23
To put a mildly, this hotel has seen better days. On my visit, wallpaper and paint were peeling, and there was a leak coming from the ceiling. Service was unresponsive. No one came to replenish our towels or turn down our beds on the second day.The room was no frills, but was basically comfortable. The main selling point is the location, which is hard to beat. I'd stay here again based on location alone. Still, if this your hotel choice, I'd advise you not to expect too much.
Ashley WilliamsAshley Williams
21:27 18 Jun 23
Beautiful fairly well maintained historic hotel. No frills. The entrance smells like cigarettes during the day only. Workout room was decent with several types of exercise bikes a compliment of weight machines, barbells, some treadmills. Room was very clean. Oddly enough only two pillows for a king bed but they happily gave us more. Coffee pot in room, not Keurig. Very quiet.
02:40 18 Jun 23
One of several historic hotels in the downtown Chicago area, the Congress Plaza rates high in the most important categories. The rooms are large, clean and comfortable. Service is friendly and reliable. The location is great.There are a few small problems. Not all the rooms have a good view. The TV seems to be satellite rather than cable, meaning that the digital signal sometimes gets lost or scrambled. Breakfasts are OK, but if you don't mind spending a bit more, there are places serving much better breakfasts within walking distance. And the building overall is showing it's age.
Elishah VElishah V
18:21 16 May 23
The hotel is in a beautiful location and kept up well. There is a bar and restaurants on site and they also offer room service including beers + cocktails. The staff was nice and they held our bags for us before check in and after check out, which was a huge plus! The building itself is old but has been updated and maintained - the rooms were decently sized with a good view even though we were facing the alley. We had to change rooms on the last night due to some plumbing issues but other than that, everything was smooth.

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