13th Floor Haunted House - Chicago

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Google Rating

4.2
Based on 3939 reviews
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Amy
4 months ago
So spent over 150 dollars for this HH. We were traveling from Wisconsin to Illinois. Unexpected blizzard happened. These people would NOT refund the money. Wouldn’t even give credit for the upcoming season or anything! Basically expected us to risk our lives driving through a winter storm. Never again will this place get money from me.
Jerika Perez
4 months ago
Isabel De La Torre
4 months ago
Fun experience on Valentine's Day, definitely was cold that day, but enjoyed the experience!
Artie
4 months ago
This was my first time ever going to 13th Floor, and as a fellow haunter I was super excited to get to experience this haunt. Granted, it was during the Valentine’s Day theme, but I was still excited. However, I was left disappointed. My partner bought the tickets and added on the date night package, which was well over $100+ all together, and then we had to pay $25 for parking. I’ve never been to a haunt where you had to pay for parking before— ever. So that was a huge shocker. We went through after waiting in line a little bit, and were CRAZY rushed through the beginning of the haunt which irritated me. You want people to experience the attraction and take in everything, so why are the actors rushing us through and not letting us look? I get that you don’t want people lollygagging and backing up the wait times, but expecting people to run through is crazy. I can’t even tell you what the beginning was about, that’s how rushed it was. Anyway, the haunt itself was decent and the actors were good for the most part— I saw a lot of them just off to the corner talking to each other though which was disappointing. There were other parts throughout the haunt we were rushed again too, and I should also note that in the date package, you get access to a “secret bar”, to which you’re given the tiniest shot I’ve ever seen or taken. At the end when we were supposed to get our pictures that came with the package, I was almost cut out of them because the photographer didn’t adjust it to accommodate my height. I am well under 5’0, so to barely be in the pictures my partner paid extra to get on Valentine’s Day was upsetting. My partner was confused on if that was all we got because he could’ve sworn there was something else included in the package, but we checked the email and nothing was said about anything. It wasn’t until I went on the 13th Floor website to look at the package that we saw that we were supposed to get a blood drop pendant. So over a $100 was paid for a rushed experience, two very-tiny-and-totally-not-worth-it shots, two badly cropped photos, and no necklace. I don’t think I’d come back here, which is sad because I love supporting other haunts :/
Connor Young
4 months ago
Espooky!
Britton Kjenner
5 months ago
Went to this haunted house like 7 or 8 years ago, I forget. Yet somehow I still get daily spam texts from them, lost count of how many numbers I’ve blocked, it keeps changing every time. Do not give this company your personal information!
Jon Jon
6 months ago
Genuinely well done and scary! Snowball is fun and will playfully stalk you, along with Krampus

Just bring $20 cash for parking
Ali Mesa
6 months ago
Def recommend - just enough creepy Christmas spirit w/ spirits! 🍻🎄s/o snow Molly & spirits bartender!
Jennifer Lagunas
6 months ago
Super cool experience! Snowball is my favorite clown!!!
Colton Fournier
6 months ago
Just did the Krampus holiday edition. Was surprised at how much work they put into it for a one weekend event! Highly suggest!!
mustafa
7 months ago
Pfaltz
7 months ago
Great horror experience I've ever had. 10/10 would comeback again.
aisha mccoy
7 months ago
Some Great Jump Scares!!! Good actors!!!
Carlos Padilla
7 months ago
Pretty dope spot
Drue Andrews
7 months ago
Awesome attraction. Tons of actors and "scares".
simplynotordinary
8 months ago
Tommy, Vinny, and Jimmy – a name synonymous with charisma, talent, and undeniable chemistry. Their performances are nothing short of electrifying, captivating guests with their unique blend of humor, and sheer entertainment.
Tommy: A natural-born entertainer, Tommy commands the stage with his magnetic presence and quick wit.
Vinny: His ability to connect with the guests on an emotional level is truly remarkable. Jimmy: The life of the party, Jimmy's infectious energy and playful banter keep the guests engaged from start to finish. His presence is nothing short of iconic.Together, this dynamic trio creates a truly unforgettable experience. Their presence are a masterclass in showmanship, leaving guests wanting more. Tommy, Vinny, and Jimmy always deliver. Why You Should See Tommy, Vinny, and Jimmy Again and Again
If you've ever had the pleasure of experiencing a Tommy, Vinny, and Jimmy, you know that it's an unforgettable experience. Their performances are electric, filled with a contagious energy that will have you coming back for more.Their comedic timing is impeccable, delivering jokes that will have you laughing out loud.They have a unique ability to connect with the audience on a personal level, making you feel like you're part of the show.
So, if you're looking for a night of pure entertainment, laughter, look no further than Tommy, Vinny, and Jimmy.
Evan Carr
8 months ago
An Amazing Finish Thanks to the Security Team! After surviving the chills and thrills of the 13th-floor escape room, having Jimmy, Tommy, and Vinny wrap things up was the highlight of the experience. They brought so much energy and insight as they walked us through the riddles we’d encountered, explaining each with a mix of humor and excitement. It felt like they really cared that we got the full experience and understood the clever puzzles behind the scenes.

Their friendly and approachable vibe was a perfect counterbalance to the haunted atmosphere. Thanks to Jimmy, Tommy, and Vinny, we left feeling accomplished and even more connected to the mysteries of the room. These girls truly made the end of our haunted adventure unforgettable!
Louis Fredona
8 months ago
Afterwerk (Two3ro)
9 months ago
Pumpkin is my favorite. The attraction had my party was thoroughly scared
No Thanks
9 months ago
Great haunt!
This was an amazing and creative haunted house with plenty of scary things that will make you jump and scream!
Solley-Mead Family
9 months ago
So much better than niles
Joshua Buczek
9 months ago
Great place!! Had a couple screams! Loads of fun
Mariah
a year ago
Meh
Noah Hill
a year ago
The two hour wait in the cold was the worst, but once inside there were some good scares. They need to set up a large event tent and space heaters in the future..it’s still winter.
Mikey Andrade
a year ago
THE BEST
Justin Mayer
a year ago
Best Valentine's haunt ever I will choose this one over any other haunt
As one who works at a haunted house, I can respectfully say this haunted house was amazing. I went during the love bites event, and the storyline was so engaging and had me running in fear. definitely worth the 20$ I spent on tickets and the 10$ for the cute picture they took of us!
Jacob Peacock
a year ago
zacklaughs
a year ago
it was alright in october, they force you to go in groups with strangers, kinda throwing off the experience. you also go one time then they text and email you each month about events no matter how many times you opt out lmao
Aaron Shriver
a year ago
Took the kids for the Krampus haunted house and will be back so much fun!
Toni Schunk
a year ago
I absolutely loved the Krampus experience!!
Kristen Lewis
a year ago
Had a great time here! Went to the Krampus Haunted Exhibit. There were plenty of scares. Once inside it was about a 15-20 minute walk through. Do yourself a favor and purchase the fast pass. Without it, the wait is easily 2 hours. I almost learned the hard way. Thank goodness I was able to correct my mistake. I had no idea there would be such a long wait without the skip the line pass. Other than that, they are very organized. Parking on premises is $20. Try to get parking in front of the building near the restaurants where it is free. It's worth it if you won't be there for long.
Kevin Mersereau
a year ago
Krampus!
Meesha Awan
a year ago
Great haunted house. Horrible actors. One of them stuck his finger up my friends nose, one stepped on my and scuffed my shoes, the other knocked into my friend spilling her hot chocolate all over her and lastly the skater character hit my friend and left a cut on his forehead. When I complained on site they said to contact 13th Floor online. When I did they said they can't do anything not even offer a refund to the friend who got spilled on and the other friend who got hurt. Very pathetic.
Trinity Jones
a year ago
Femi Sulyman
a year ago
My 14yr old daughter got so scared she wanted to It to end immediately. I guess it did what it was suppose to lol.
J Holder
a year ago
They managed to give me a tiny scare. Other customers were terrified. Overall, it was a good time, and I'll definitely go back.
Susan Renteria
a year ago
Good fun. The actors and set up were great. We had a small group but were forced to go with others, which I prefer not to do. A little pricey. But everything is these days.
Bill Herrmann
a year ago
I thought the black out would be more scarier It was more bumping into walls if anything.
And people in front of us
It was terrible. Waited 2 hours in line in the cold for a 20 minute RUSHED walk through. IT WAS NOT SCARY. Good for little kids but barely that.
No scary at all what a waste of time it only took 15 minutes to walk threw probably would have been faster if we weren’t stuck behind 25 people in the haunt. DONT ATTEND
Domenico Gallo
a year ago
iyanah hoskins
a year ago
super scary, recommend 10/10. Actors do a great job at their role
Anailee Meza
a year ago
Our first time here and was not as scary as I thought it would be. The hype is not worth it! When we arrived we were told by security that everyone has to wait in the same line for security no matter the ticket you bought...we waited at least 15-20 mins in line until a staff made an announcement that if we had fast pass then we could go ahead of the others!!!!! Omg 😠 we waited all that time when we could of went in front of everyone else (general admission). Once we went ahead the line went very quick . The event takes places inside a warehouse and half of the "scary pop ups" are people in costumes that didn't even sound like they were trying to scare you and the other half were just electronics. We paid $110 for something too short and not as scary. Wouldn't recommend coming if you're looking to really get super scared. Parking is $20 if you can't find parking elsewhere.

We bought the fast pass tickets.
Ismael Gomez
a year ago
Dee Madness
a year ago
Today was my second time coming since 2019. The props and setup were actually great. The actors could’ve done a much better job at scarring ppl. That lil simple “Rrraahhh” isn’t going to cut it! Then there were these two groups ahead of us that really caused our scares to diminish. They were literally walking SLOW af causing a back up.

Also, if you buy a skip the line pass, it’s ONLY for skipping the line OUTSIDE. Once you’re inside, you take a picture, then wait in, yet, another line where rules are given to you. A rule that should be added is to continue walking so you won’t cause a back up!
Beth Pinto
a year ago
Awesome experience!
Abby Peterson
a year ago
Sean ¿
a year ago
Little to no parking,

Entrance and paid parking in the back left for $20.

Great haunted house with a lot of actors as opposed to just animatronics.

Takes about 20 minutes to walk through the entire attraction.

Would definitely recommend!!
Was ok. Took my GF for the love bites event. Was not st V themed. Did not trigger the flight or flight rush but the party in front of us kind of warned us with their screams. Maybe go first if you want that thrill. The props were great and actors did a great job.
Attended Joliet Haunted Prison this weekend. This hands down is the best 13th Floor event for me so far! I can't imagine how great this would be in season with more actors and added tricks. Great job!
Marina
2 years ago
Randy Bachmann
2 years ago
Spooktacular
Antonio Johnson
2 years ago
Mindy Olsen
2 years ago
What a unique and fun way to spend Valentine's! The haunt was top notch, actors were great, and the nod to Chicago in the venue logo was very cool. VIP passes were worth every extra cent paid for them and the escape rooms were a blast.

Would highly recommend for a fun night out!!!
Do you like waiting outside in a line for an hour and a half in less than 20 degree weather to the point where your legs are shaking so much that you can’t stand up and your feet are painfully numb? If so, this is the place for you! While the actual haunted house was great, it was not worth the near hypothermia. I understand waiting in line for a short while, but, when I went last night, it was abhorrently cold and windy and the entire hour and a half long wait was outside. Either management should set up an indoor and/or heated waiting area or they should significantly shorten the wait/give a disclaimer about how long the wait is and to dress in a minimum of 3 layers. Again, the actual haunted house was good, but management really blew it, consequently ruining the whole experience.
Rapha
3 years ago
It was decent, we had fun. They had snacks, drinks, and actors in costume to make the long lines more enjoyable!

The worse part being one of our group got her car towed! They basically sell out every night (esp. around Halloween) and if ALL those people drive cars, there's very little available parking. They should really figure this out, it doesn't seem like a new complaint from what I've heard.
Dee Dee
3 years ago
The Blackout event was fun! There were some stretches that were a bit long with just total darkness but I guess it adds to the suspense. The wait time was long so paying extra to skip the line might actually be worth it. Parking was not fun though. For $20 parking, I rather spend a few extra minutes looking for a spot a block or 2 away.
Garrison
3 years ago
Packed house on a Saturday night - quoted wait was 2+ hours. Worth the $10 to FastPass forward to a 15min wait.

Overall, a very detailed house that exceeded expectations. Groups should be staggered/gapped more to reset scenes but with a busy night I understand. Would return!

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