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Google Rating

4.5
Based on 1705 reviews
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Sherry Smith
20:16 23 Dec 24
Love this historical hotel. Its staff is welcoming and accommodating!
tracy thomas
19:30 22 Dec 24
Wow! What can I say ? The historic building takes you back in timeThe staff does its best to give you the best visit you ever had. It's beauty and elegance could take your breath away. When you're there you're treated like royalty and the place is so clean and comfortable. We can't wait to get back there to enjoy the warmth and hospitality they give you.
Tracy
17:18 22 Dec 24
WOW, where do I begin ? Every time you go they make you feel like royalty. When you walk in you feel like you got a BIG HUG. The building is gorgeous and clean. The staff is amazing they do everything they can to make your stay the best you ever had .Their history comes to life and it turns out better than you ever imagined.
Sir Bongs A lot
14:43 21 Dec 24
Cheryl Stone
16:53 17 Dec 24
Iridian Rodriguez
17:46 30 Nov 24
Coming to the DeSoto House during the holidays was a great experience. The decorations were beautiful, the staff were welcoming and attentive. Lots of history in the hotel. I would highly recommend to stay at the DeSoto House hotel!
Amy Faaborg
02:22 25 Nov 24
A beautiful, clean, and well preserved historic hotel. The entire staff from housekeeping, front desk, and the restaurants were courteous, helpful, and a pleasure to get to know. Can't wait to stay here again!
Roman Golubiev
22:08 24 Nov 24
Good place and good staff)) if you traveling it’s best choice
Petra
22:02 17 Nov 24
Service: terrible Food: AwfulWe saved up money, made it a day trip to Galena and were so hungry when we arrived.Potatoes were undercooked; they forgot to ad the meat in the stew and the spatzle were soggy… although they did not charge us for this one meal, it was a terrible experience… Yes, I allowed this to ruin my entire experience in Galena
Ryan Bachtold
14:30 17 Nov 24
Great historical hotel.. Rooms are very dated, but it's to be expected considering the hotel is all about history. All the bars and restaurants in the hotel have amazing food and drink... the staff is very attentive and helpful. We had an absolutely wonderful weekend in Galena. Cannot wait to come back !
2DU
01:03 29 Oct 24
The hotel has a great location, right on Main Street, the rooms were large, the television was very small and archaic. The hotel could use some attention to detail. You get the feeling that they threw up paint and wallpaper, but nothing was really restored. The hallways are uneven when you walk.
Lynn Herber
17:25 22 Oct 24
Great place to stay!!! The location is awesome...just walk out the front door and you're where all the shops and restaurants are located. The rooms were good. Bartender Andrew was so welcoming. He really put in a effort to give everyone a great experience.
JC Sixtos
17:08 22 Oct 24
This restaurant is perfect for those looking to enjoy a delicious meal while soaking in the rich history of the building. Keep in mind, though, that it is on the pricier side. It’s hard to find anything on the menu under $15, with even a simple salad priced at $19.
Karen West
14:44 20 Oct 24
I love staying here. The history just oozes.
Sharon Foster
03:50 19 Oct 24
Andrew is absolutely incredible and a joy.
The ScreechMan
02:17 27 Sep 24
Hotel is so cool. It looks straight out of the 1840s. I’d go here again if I had the money my family stayed here for a couple days. This was a blast. We went ghost hunting the food was amazing. And even a little bit of lore that was so funny I’m probably gonna come back here when they’re gonna open up the 200 year-old desk yeah the 200 year-old desk 12 out of 10 if I had the money, I’d stay here for a week maybe longer and also surface was amazing. The made their shout out to her.
Jesus Meneses Millan
12:44 24 Sep 24
We were walking and found this place for lunch. It was our best decision because we ate delicious food. The service is fast and the people are very friendly. I personally recommend the chorizo burger with sweet potato fries, what an amazing meal!
Cindy Flores
22:35 22 Sep 24
We stayed at the DeSoto House Hotel on Main Street, perfectly located within walking distance of everything and offering convenient free parking in their garage. The hotel features an antique, vintage style reminiscent of the 1800s, with rooms named after that era. The staff was friendly, professional, and accommodating.We enjoyed a fantastic brunch in the hotel’s charming courtyard before checking out. The selection was impressive, with everything from oatmeal and fresh fruit to made-to-order omelets and steak. Our waiter was attentive and courteous.Although we didn’t try the on-site restaurant, Tracy at the front desk was incredibly helpful, providing great recommendations. The hotel’s prime location in the heart of Galena allowed us to easily explore the local shops, bakeries, restaurants, and antique stores. A wonderful experience overall!
Oscar Guerrero
19:45 15 Sep 24
Great hospitality checking in and checking out, rooms always kept clean when returning to room. TV is not the best, but it's not a big deal since we took our tablets and used their Wifi.
Rick Clarizio
03:23 15 Sep 24
The hotel and the whole town is a living historical place. Look forward to visiting again.
Lawrence Hill
14:40 18 Aug 24
it is a classic upper scale turn of the century hotel with a Ton of history
Gino Dodaro
21:01 17 Aug 24
Matthew Russell
15:51 17 Aug 24
Outstanding historic hotel with very charming staff.
Matthew Russell
15:51 17 Aug 24
Outstanding historic hotel with very charming staff.
Diane Shirzadi
01:29 15 Aug 24
Rooms are clean but a bit dated. That’s ok the location to downtown more than made up for it. Friendly front desk. Great parking.
Diane Shirzadi
01:29 15 Aug 24
Rooms are clean but a bit dated. That’s ok the location to downtown more than made up for it. Friendly front desk. Great parking.
Doug
10:26 14 Aug 24
Doug
10:26 14 Aug 24
Lupe Ramirez
01:55 22 Jul 24
We ate breakfast here and it was great. The hotel itself is beautiful. I plan on staying here in the future
Vicki McArthur
01:09 19 Jul 24
Forest Rowley Jr
13:01 18 Jul 24
Craig Coen
11:26 18 Jul 24
Historic Hotel that plays up to that fact. A good place to stay in Galena.
PANGO VINTAGE
17:44 17 Jul 24
If you stay here, please dine in at Bread & Vine across the street. They have the most amazing server in the world, David! The most attentive server that can exist in this universe.
Devin Ganka
18:01 16 Jun 24
Great history, ground, restaurants and store fronts! Best location when staying in Galena, you can’t get better than this. The service is always great. Also a great place to stay if you are looking for an “old” style feel.
Thomas Aubry
21:55 13 Jun 24
Really neat old hotel. Built in 1853!
Christmas
12:45 03 Jun 24
Absolutely awesome!!
Lindsey Lehman
13:43 01 Jun 24
Jackie Blackwell
15:23 30 May 24
Very old historic building. Waitress was excellent! Food was good!
Lisa Fairchild
06:51 16 May 24
Such an experience, the history as the staff explains it is awesome. Will go again. Food was good to
Claudia Hernández
19:04 14 May 24
Great hotel choice when in Galena.
Terri Gallup
23:55 03 May 24
This hotel has wonderful customer service, delicious food and drink and perfect location!
Victoria Rodgers
03:43 03 May 24
Richard Gross
02:51 16 Apr 24
Mary Donley
01:06 16 Apr 24
This was my first time experience at this hotel. And I would definitely go there again. Centrally located among all the cute shops in Galena. Walking distance to everything. It takes you back in time when you first walk in. It has two different restaurants in it And they are both beautiful and very high class as far as the style and the food. Also too very nice bars to sit and relax and have a drink. Beautifully decorated. I would highly recommend this place.
Nicole Bailey
14:12 15 Apr 24
Absolutely loved it. Perfect location, every member of the hotel staff I interacted with was amazing. Couldn't have asked for a better location. Would stay here again and would recommend to others without hesitation.Yes, it's an old hotel so the rooms are small but everything was reasonably updated. My bed did leave some to be desired. Mattress, pillows, and linens all seemed cheap for a lack of better description. Two nights was fine; not sure I would be happy for a week.
Erik Wibholm
01:02 30 Mar 24
Heart of Galena, very nice place to stay when shopping downtown. Parking garage a bonus
Cathy B
00:14 30 Mar 24
A Rodriguez
01:42 02 Mar 24
The location was great, however I would not stay in this hotel in the future.The room my husband I stayed in was outdated and in need of maintenance.The carpet was dingy, and in need of cleaning.The wallpaper in the bathroom was stained yellow especially near the sink area.The floors were in need of a good scrub and some of the floor tile was worn and dirty which was evident by the dirty grout.The bathroom vent was extremely loud.Our room was next to the elevators so that we were able to hear the elevators coming going up and down.This was my first time staying at this hotel, I was not impressed.The hotel staff was helpful and friendly.
Stewart Ann
14:05 20 Feb 24
We had a wonderful Valentine's weekend and will be coming back soon! The truffles and chocolates paired nicely with the champagne ❤️Dinner that night was a perfect 8oz med rare sirloin steak, shrimp ravioli the next night. I will be dreaming about that steak
Rick Noll
04:01 14 Feb 24
We did not stay at the Desoto Hotel. We did eat at their patio breakfast location. The food was excellent. I had an omelet, and my wife enjoyed a waffle.We talked to a number of people who stayed at the hotel. All said it they were having a wonderful stay and that the Desoto was doing everything they could to accommodate all their needs. One couple said that they have stayed there a number of times and it is the only hotel they stay at.
Carolyn Davis
22:43 20 Dec 23
Beautiful hotel right on Main Street - couldn’t be better for a location. Parking garage is attached. You can walk out front door and shop along Main Street or walk the River Walk, go to dinner, etc.Tried 2 of 3 eating options within the hotel - both great. Would definitely return to this hotel if we are in the area again. Staff was very polite and friendly.
Teresa
22:30 21 Oct 23
Beautiful, historical hotel right in the center of Main St. The rooms were spacious and the beds and pillows were very comfortable. A word of warning regarding the parking ramp- the entrance to the ramp is quite narrow as are the entrances to the ramps inside. We literally held our breath as we slowly inched our way up the curving ramps to the 3rd level of parking. If another car were to be coming down while we were going up, someone would have had to reverse down this nightmare as there is barely enough room for one car. Exiting the ramp, however, was a breeze.
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