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Google Rating

Crescent Hotel and Spa
4.5
Based on 6381 reviews
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Tim SommersTim Sommers
02:06 22 Dec 24
Great place. Be prepared for a good time.
SarahBellum88SarahBellum88
18:25 21 Dec 24
10/10 recommend. My husband and I had such a great time and can’t wait to come back. Very clean, very quiet, amazing ghost tour guide. Superb all around.
Catherine GilchristCatherine Gilchrist
21:34 18 Dec 24
My sister had her wedding here this past weekend and let me tell you. WOW. We had so.much.fun. The staff were friendly and amazing. I brought my dog and they were sweet and welcoming to him. My room was huge and had a great view. They decorated the crystal ballroom so beautifully for the ceremony. The reception was in the crystal ballroom as well. We only had to wait 15 minutes for them to get the room ready for the reception. The music was fun, food was amazing and the drinks were so well priced! I never wanted it to end. What I would give to relive it!
Victoria CaywoodVictoria Caywood
08:21 17 Dec 24
My husband and I came to celebrate our 6 year wedding anniversary. First time ever at this hotel. Hotel itself is beautiful, and the staff is very friendly and accommodating. However, we didn't realize it was a dog friendly hotel when we booked our reservations, and heard a dog barking from our room throughout the morning, which we had a major problem with, so we checked out early and went to another hotel that didn't allow pets. Parking lot is small, and was very crowded, making it a challenge to find a parking spot. It's a beautiful hotel, but we probably won't be back.
ZacharyZachary
05:07 17 Dec 24
The pizza is incredible!!!
Sabina MillerSabina Miller
04:12 20 Nov 24
Wonderful dining experience!
Tammy Jordan HarrisTammy Jordan Harris
14:37 19 Nov 24
I wanted a room for the hot tub and surprise it was for reservations only and the room was kinda small and the beds were hard and they charged people 17.50 a person for breakfast it should have been free as much as ya have to pay for the room even the cheap motels for the breakfast
Isaiah GonzalezIsaiah Gonzalez
08:04 19 Nov 24
jim kisnerjim kisner
05:49 19 Nov 24
Jeremiah YoungJeremiah Young
03:32 19 Nov 24
lyndel osmondlyndel osmond
19:59 18 Oct 24
Misty JonesMisty Jones
19:31 18 Oct 24
Andrew PetrolineAndrew Petroline
17:41 18 Oct 24
melissa woodsidemelissa woodside
21:57 17 Oct 24
This is a beautiful hotel. Never disappoints.
Michael HaasMichael Haas
21:36 17 Oct 24
Definitely super awesome place history is quite interesting
Sue Rae CramerSue Rae Cramer
01:39 16 Sep 24
Spent a beautiful September day at Pearidge Battelfield and decided heck, we are halfway to Eureka Springs. The curvy drive up was perfect as we drove around looking at the Victorian ginger bread houses and thought we'd go up to the Crescent Hotel just for the view. We smelled pizza. Good pizza. We went up to the top floor and found the Skybar Gourmet Pizza. It was only a short wait to get inside even though it was a Saturday with sold out ghosts tours and weddings going on. Thrilled to be seated so fast, our server Whitney suggested we get the Carnivore Pizza plus a ceasar salad. This was the best pizza we've had in a long time, it did not disappoint! The dough is more Chicago style with a thick braided crust and the toppings were plentiful. And to top it all off, the bar had the Hogs game on (they won.) HIghly recommended for pizza lovers, history lovers, and anyone who loves the spectacular view!
Brian TBrian T
23:20 14 Sep 24
Luis CruzLuis Cruz
14:06 14 Sep 24
Best haunted place
Will ArnoldWill Arnold
03:05 14 Sep 24
Mary PayneMary Payne
21:46 12 Sep 24
Jacob CoburnJacob Coburn
08:30 14 Aug 24
The kitchen was filthy, and grease built up everywhere. Horrible management. The hotel is a fire trap.
Dan ThielDan Thiel
03:22 14 Aug 24
The best place to go to in eureka springs
April MillerApril Miller
21:15 12 Aug 24
I had my own paranormal experience back in June of 2024. I come back quite often since it feels like home they know me by name and they know exactly what I want to order. I feel like a queen when I come here
Tessa PhillippeTessa Phillippe
05:41 12 Aug 24
Didn't stay here but went to the restaurant upstairs on the top floor. Super charming place!
Owen InfinityOwen Infinity
23:36 10 Aug 24
Did the ghost tour. So fun!
Mr CoolnessMr Coolness
20:02 11 Jul 24
Great place to visit neat history 😀
Jim FJim F
04:16 11 Jul 24
My wife loved the New Moon Spa and we also enjoyed the sky deck for lunch. We did not stay at the Crescent but the spa, breakfast and sky deck are great!
J.R. WeddendorfJ.R. Weddendorf
01:26 11 Jul 24
Von WheelerVon Wheeler
04:14 10 Jul 24
Love this place! Visited and stayed here many times. A trip to Eureka isn't complete without popping in.
James CoatneyJames Coatney
00:27 10 Jul 24
Over 20 minutes we waited for water much less the drinks we ordered before we left. Waitress blatantly insinuated if we wanted drinks immediately we should go next door. Wish I'd paid attention to her name, very rude to my stage 4 cancer riddled 72 yr old mother when she struggled with ordering. Madison maybe? Bikers are a big staple to your establishment, highly recommended we be treated as such. I'll never visit the Crescent again 😪
Channa JarrettChanna Jarrett
00:55 07 Jun 24
GHOST TOUR IS AMAZING!!! We did not stay here but we did visit and take the ghost tour.. it was great! The conductor really kept us going. You can feel the presence of something it’s eerie but didn’t see anything.
craig blondiscraig blondis
23:34 06 Jun 24
MarianMarian
16:17 06 Jun 24
We had a bulb out in our, and the staff went upstairs immediately repaired it!
CN “Nikki” S-BCN “Nikki” S-B
16:23 05 Jun 24
We didn't stay, although I've been here multiple times and adore the town's charm and history.
Michelle McFerrinMichelle McFerrin
20:22 04 Jun 24
An amazing time...to celebrate my cousin's 50th birthday ❤️❤️❤️
Glenda SpragueGlenda Sprague
23:49 06 May 24
denee campbelldenee campbell
12:52 06 May 24
MCMC
02:03 06 May 24
Staff was wonderful & it was peaceful.
rich22chavrich22chav
15:11 04 May 24
Love this hotel being able to go to the top bar for pizza and drinks
Eric WeiskopfEric Weiskopf
13:00 04 May 24
Victor McShanVictor McShan
21:09 03 Apr 24
What a great outdoor play area!
Paige NifongPaige Nifong
12:41 03 Apr 24
Lucas GordonLucas Gordon
12:12 03 Apr 24
Kaleb maysKaleb mays
20:36 02 Apr 24
The ghost tour was absolutely amazing. Room was clean and cozy. Room service was a must !! The Sky bar has excellent service and food! We Will be coming back ASAP!!
Amber RennerAmber Renner
18:55 01 Apr 24
Beverly johnsonBeverly johnson
04:24 27 Feb 24
Cara QuerlCara Querl
21:22 25 Feb 24
Such a beautiful place. Loved our stay. I wouldn't recommend paying for a ghost hunt though. There wasn't much information other than what you can see and read for yourself.
rebecca oistenrebecca oisten
05:59 24 Feb 24
Great place, and the Ghost tour was excellent.
Joe LintonJoe Linton
22:21 23 Feb 24
Hotel does not impress, no room service, even after we ask at check in.Update:Date of stay was 9/3/18 weekend. I gave you another star for replying without being smart like you did with my yep review. 9/3/18. We ordered room service they took our order and when we called back to see where is was they told me they did not have room service. And at checkout they confirmed the same thing. But the service was horrible, the hotel was excellent.
Ethan ReyesEthan Reyes
17:33 22 Feb 24
R.J. B.R.J. B.
01:01 21 Jan 24
We're locals, so though we've enjoyed many breakfasts in the Crystal Dining Room and pizzas in the Skybar, we'd never spent the night in one of the Crescent Hotel's rooms..But our pipes at home froze, and then burst, and we needed to escape!.We fled to the warm embrace of the Crescent Hotel, and found refuge and comfort and beauty and charm in Room 401..We were amazed at the loveliness of the room when we opened the door - - and at the size of the incredible bathroom!!.So many charming details, and views from every window that made us yearn to return to Room 401in the Spring, Summer and Fall....Ample hot water for long, luxurious baths... just what we longed for, needed, and (believe me!) enjoyed..You want sterile and antiseptic? Go to a corporate box hotel..But if you want a hotel with beauty, history, grace, a hotel as individual and personable as you are - - it's the Crescent for you!!.We loved it. And we are so grateful to the staff, especially Katy (sorry if it's Katie!) at the front desk, for making our stay so wonderful..
Katrina LackeyKatrina Lackey
19:15 19 Jan 24
My husband and I stayed here for one night in room 419 (haunted). We were told by our ghost tour guide that the room hadn’t had much activity reported lately, and we didn’t really feel any strange vibes from the room. However, we were sure to sleep with the bathroom light on.. just in case! I slept with ear plugs in due to my husbands snoring, but he claims he woke up multiple times during the night and at one point hearing what sounded like fingernails tapping on glass. The one time I woke up to use the bathroom, I kept catching a whiff of a strange odor I couldn’t explain. The pictures I’m sharing were 2 of over 300 we took on our ghost tour. Maybe we imagine seeing a small child/a face in the window, or maybe we actually caught ghosts! Overall, it was a very neat experience, and I would definitely recommend for anyone to stay or at least take the tour!
Mary DikeMary Dike
15:23 18 Jan 24
We were here for the ghost tour and we had a great time!
Sandra GSandra G
04:38 17 Jan 24
Kerri RobinsonKerri Robinson
17:37 14 Jan 24
Rainbow St johnRainbow St john
07:52 19 Dec 23
Meredith KellandMeredith Kelland
14:02 18 Dec 23
Margaret ButlerMargaret Butler
13:07 18 Dec 23
This is truly a unique hotel and well worth staying a night or two if you are in the area. The staff is very friendly, accommodating and helpful. We also took the ghost tour with The Conductor which was a hoot. Lots of stories but we didn't see any ghosts! TIP: Book your ghost tour when you book your room, otherwise you might not be able to do it after you arrive. It's pretty popular! The grounds are lovely and the view amazing. The best part is the free shuttle service to and from the town below. We went in October and it was absolutely beautiful! Eureka Springs is a great town with a cool history. The only thing I didn't "love" about the hotel was the dinner. Our server was absolutely fabulous but the food selections at dinner and quality was just okay. The breakfast buffet was very good though.
Annie DanielAnnie Daniel
20:11 16 Dec 23
I would rate The Crescent as a 5 Star hotel and stay! It offers tons of fun, added with the beauty of Eureka Springs, this is my favorite place to visit.
George Kermmoade JrGeorge Kermmoade Jr
15:22 16 Dec 23
We went there just for the ghost tour but we will be going back to stay
Steve from AustinSteve from Austin
22:47 14 Nov 23
I didnt actually stay here, but visited the 1st floor entryway. Very nice Victorian charm and the staff was very friendly even though we didn't spend any money. I would like to come back sometime and spend a couple of nights....maybe see a ghost?
Todd SchmidtTodd Schmidt
15:35 14 Nov 23
Be aware of the gross amount of fees above the room rate.Guest Room Tax, Service Gratuity, Resort Fees, and Resort Fee Tax. And each night you stay, you pay all of these fees, again and again. Our room totaled out to $418 a night. And our room was not in good shape. Outlets were falling off the wall, the water pressure was barely enough to take a shower, and the Wi-Fi never worked, just to name a few. I will say the view was beautiful, but not worth it.
John SwanbergJohn Swanberg
14:02 14 Nov 23
Pizza is amazing!
Sherry WebSherry Web
08:41 14 Nov 23
Beautiful and creepy at the same time.
Amy RainesAmy Raines
19:56 13 Nov 23
lindsay handleylindsay handley
21:22 11 Oct 23
Rod WigginsRod Wiggins
14:52 11 Oct 23
A little disappointing for $199 a night. Didnt see any ghosts
Deb PowerDeb Power
23:58 10 Oct 23
Floor in the room sagged so badly things slide of the shelf. Toilet almost overflowed, water pressure was weak. Grounds were beautiful though!
Samuel LaffoonSamuel Laffoon
22:19 10 Oct 23
james violajames viola
02:02 10 Oct 23
Always love going to the Cresent
Donna SwisherDonna Swisher
04:19 11 Sep 23
Devon RussellDevon Russell
22:18 10 Sep 23
Excellent vacation spot, amazing views, awesome history and definitely all that it is acclaimed. Well worth visiting
Clint MckinnisClint Mckinnis
14:56 10 Sep 23
Michele DrakeMichele Drake
16:31 09 Sep 23
Jeff WillisJeff Willis
20:30 08 Sep 23
Highly recommend the Crescent Hotel & Spa! The room was awesome with a nice balcony with rocking chairs and the service couldn't have been any better!Fun games in the back too like oversized chess with pieces on the ground, ace throwing, bocce ball, corn hole and more with food and a beer garden and bar
ashley melickashley melick
03:52 08 Aug 23
We came as its "the most haunted hotel in America". I feel like that's just a trade name with a really messed up but cool history. The Frisco club is cool, but definitely wish I remembered bug spray. The mosquitoes were awful. I like that they had hatchet throwing, but as a very enthusiastic axe thrower- I was disappointed in how dull all of the blades were, how dry and chopped up the boards were. You get what you pay for. I'd rather pay the extra to have a better experience :). Our ghost tour however, was fantastic. Our guide was fun, funny and very knowledgeable. It was great! I plan to come back and book a haunted room- hoping to truly see something!
Virggy babyVirggy baby
03:40 06 Aug 23
My boyfriend have been to a lot of hotels but the crescent has the BEST hospitality! We enjoyed a couples massage at the spa which was awesome! We actually booked last minute because they sent out a message that told us an opening was available which is how we snagged it up! We enjoyed several beverages at the roof top bar and the server was fantastic! They even offered to call the shuttle for us to go downtown and we could even get it back up, we didn’t do this cause we had no desire to leave the hotel. They have many things to do! A pool, hot tub, outside games, fire pits, food trucks you name it! We even got a live show on a Thursday at the roof top bar! We also enjoyed a fantastic dinner and breakfast there in the hotel with amazing live music and service! They have people that open the doors for you at the front and offer to help bring your luggage in! I can tell you this right now we have never had this type of hospitality before! I feel it’s rare now days. We also enjoyed the haunted ghost tour and our guide was the train conductor and he was fantastic! We didn’t see any ghost but the information and seeing the basement was awesome! If you’re looking for a luxury hotel at an amazing price this is the place to go!
Rita DRita D
19:19 03 Aug 23
A definite return. I loved it there. If you love architecture and vintage and history a must stay. Great experience. Plus ghost tour. The view is beautiful. Just watch your step. A lot of walking and climbing stairs and uneven paths . But so worth it.
Jill WiseJill Wise
20:35 28 Jul 23
We enjoyed the charm, hospitality, and the ghost tour. Unfortunately the penthouse suite we booked was hot, musty and underwhelming. Fortunately we were able to switch to a room that was updated in 2022 that was one level and much more comfortable. Even in this room, the sink was set back and tiny, it was difficult to use. The restaurant was closed and the pizza at the bar was overpriced though decent. We planned to enjoy our first couple’s massage at the spa, but we were put in separate rooms - when I asked about it, we were told there was an opening between the rooms so it’s considered a couples massage! We were also disappointed that the shops - including most restaurants - all closed by 6:00 pm. In addition to this, the hotel activities were not open - hatch throwing, BB guns, and restaurant were all closed since it was Wednesday. We highly recommend the Eureka Rocket Tour. David picked us up at the Crescent and was a wealth of information. The hotel ghost tour was also excellent. Eureka Springs is a great place to visit but I think next time we will stay at one of the many inns.
TamsTams
04:46 15 Jul 23
We didn't stay but popped in for a nice stroll in the gardens and sat on the back porch for a few minutes. We wanted to do the ghost tour but didn't plan in advance. Although it's old, I can pretty much tell you this is the nicest hotel in town, based on my experience. Next time, we plan on staying here!
David MickemDavid Mickem
18:44 03 Jul 23
I admittedly just came for the ghost tour and my family and I had a wonderful time. The building itself and the grounds are very beautiful. We really enjoyed our tour and the guide was just lovely. She did a very nice job explaining the history and the accounts of events on the property.
S BearS Bear
04:30 28 Jun 23
The most amazing hotel I have ever stayed in. All the people that worked there went above and beyond to make our stay wonderful but in particular there was a bell boy named Gavin who was the most helpful young man to us, also there was a waitress Katy who was also very helpful, but truly every single employee was amazing. The hotel itself was stunningly beautiful and so historical. The best place I have ever stayed, I never wanted to leave. We also got a massage which was wonderful too.
Ashley ReardonAshley Reardon
21:48 18 Jun 23
Really cool hotel and location. Unfortunately our room was right under the restaurant and we could hear every foot step until 11 pm. It also happens to be a very popular wedding venue and there were two weddings the night we stayed, which also significantly increased our stay price.I would still love to come back during a slower period of the year and check out the ghost tour and spa.
Bubba NewtonBubba Newton
20:41 29 May 23
We had an absolutely amazing weekend for our anniversary, the staff was helpful, and incredibly friendly, the accommodations/amenities provide by the hotel were outstanding. They even had some live music on the lawn which was great by the way. The environment was unbeatable, we definitely plan on making this our anniversary destination. Plus they have a shuttle service and many restaurants available with room room service. If you and your spouse are looking for a close by town getaway this is the perfect spot 👌
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